Warranty & Returns

Warranty and Returns

READ THIS CAREFULLY AS IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

RETURN POLICIES: PLEASE CHECK ALL ORDERED ITEMS FOR FITNESS AND FOR CORRECT MATCHING TO YOUR VEHICLE BEFORE INSTALLING. ALTERED, INSTALLED OR PAINTED ITEMS CANNOT BE RETURNED.

Requests for a full refund must be made within 30 days of the date of purchase and are subject to a 20% RESTOCKING FEE. All returns must also be in their original packaging. Please contact us before you return an item.

We will issue a Return Merchandise Authorization (RMA) number to include in your return.

PACKING AND SHIPPING OF ITEMS FOR RETURN:

  1. Please contact us to obtain a RMA number.
  2. Pack the items in the original boxes together with the original packing slip or receipt.
  3. Write the RMA number on the outside of the shipping box for identification.
  4. Ship the package to HQ Powersports 531 N Jefferson St, Milledgeville, GA 31061.

Warranties:

A one year limited warranty applies to all items sold unless otherwise stated. HQ Powersports warrants all parts to be free from factory defects in workmanship and materials.

The warranty covers the replacement or repair of the defective items within the original warranty period.

Warranties are limited to the original purchaser and are not transferable.

THE CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS ASSOCIATED WITH OBTAINING A WARRANTY REPLACEMENT.

A replacement part will only be sent out after the defective item has been returned to us. This warranty does not cover failure due to abuse, misuse, improper installation or modifications.

SPECIFICALLY THIS WARRANTY DOES NOT COVER WATER DAMAGE OR BROKEN HOUSINGS.

The warranty does not cover the cost of instillation, removal, normal wear and tear.

Limitation of Liability:

HQ Powersports does not accept any liability beyond the original purchase price of the item.